What does the work environment look like if you as the leader/manager agree with the assumption that individuals are inherently motivated and want to do great work? What impact does such an assumption have on you, the organization, and the employees?
Our assumptions create expectations. Those expectations often turn into self-fulfilling prophecies. When management believes that people are inherently motivated and want to do good work, they will project these beliefs and corresponding expectations to others. It will be conveyed in actions, attitudes, and other non-verbal communications. Employees who experience a positive attitude toward them and know the management’s expectations, are most likely going to respond favorably. They will be encouraged to live up to management’s expectations. This kind of atmosphere creates a positive environment for everyone. Leader/managers may find it easier to be more effective at their jobs. Knowing that people are going to respond well to them may offer a kind of a boost in their confidence.
Consider your own expectations of those around you. Do you think of your employees as hard working and wanting to succeed? Or do you waste time and energy treating them like criminals, expecting that they’ll take advantage of you the moment you turn your back on them? It’s true that you may encounter such individuals at some point regardless of your expectations, but those will be few and far between. It’s more productive to focus on expectations that will motivate others to work hard and succeed. Examine your beliefs and assumptions as they play a great role in the kind of results you'll get.
